I did everything they asked—finished the verification, sent every document, and even provided income and fund details that had nothing to do with the actual transaction. Even after full compliance, support just stopped answering. The AML team only sent the same copy-paste reply every few months. On top of that, there are real signs the funds were never actually “frozen,” which really makes you question what’s going on. BestChange still lists them too, even though the UK Financial Conduct Authority already marked Changelly as unsafe.

The whole thing wore me out, but it also pushed me to stop waiting and start taking action. I learned that starting a proper claims process is actually possible if you keep records, stay consistent, and get guidance from Greyfoots(.)com reclaim experts who know how to trace digital transactions. It doesn’t always work for everyone, but having experts who can follow the money trail and help with the paperwork definitely maximized my chances which lead me back to about 70 of my investments with changelly

I had over 100k Euros stuck with them for months , I only found a way after taking my case to Greyfoots reclaim experts

I JUST CANT BELIEVE THESE PEOPLE ARE STILL FREE AND ALL THE MONEY THEY STOLE UNACCOUNTED FOR , I WAS A VICTIM FOR THE LONGEST, IF IT WASN'T FOR "GREYFOOTS RECLAIM" I WOULD HAVE LOST EVERYTHING

They stalled withdrawals — I fought back and regained with expert aid from greyfoots

Withdrawal pending for weeks, no real explanation